FAQ

Frequently Asked Questions (FAQ)

1. What products do you sell?

At Greenacres Store, we offer a wide range of premium liquor products, including wines, whiskies, vodkas, tequilas, and champagnes. We aim to provide options suitable for all occasions and tastes.

2. Do you ship outside the United States?

No, we currently only ship within the United States. We do not offer international shipping at this time.

3. How long does shipping take?

We offer Free Standard Shipping, and orders are typically delivered within 7 to 8 business days. You will receive a tracking number once your order has shipped.

4. What is your refund policy?

Refunds are available for eligible requests made within 45 days of the original order date. Refunds may take 5 to 7 business days to process after approval. For more details, please review our Refund Policy.

5. What payment methods do you accept?

We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. Payments are securely processed through trusted third-party payment providers.

6. Is your website secure?

Yes, our website uses SSL encryption to ensure that your personal and payment information remains secure during transactions.

7. Are there age restrictions for purchasing on your website?

Yes. You must be at least 18 years old to purchase products from our website. By placing an order, you confirm that you meet the legal age requirement.

8. How can I track my order?

Once your order has been shipped, we will send you a confirmation email with a tracking number and link to monitor your delivery status.

9. How can I contact customer support?

You can reach out to us using the following methods:

  • Email: info@greenacresca.store
  • Phone: +1 (661) 371-7312
  • Address: 10725 Rosedale Hwy, Bakersfield, CA 93312, United States

10. What makes Greenacres Store unique?

Greenacres Store is committed to providing premium liquor products, excellent customer service, and reliable shipping. We offer a curated selection of top-quality items, free shipping across the United States, and a customer-first approach to everything we do.

If you have additional questions, feel free to contact us at info@greenacresca.store. We are here to help!